JW Marriot

San Antonio, Texas

September 2025-Present

NU-FAM was engaged to perform a comprehensive building enclosure investigation at the JW Marriott San Antonio Hill Country Resort & Spa in response to observed exterior façade deterioration. The objective was to identify root causes of distress, assess life-safety and durability risks, and develop a defensible path forward aligned with JW Marriott’s operational and aesthetic standards.

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Our Objective

NU-FAM’s objective was to identify the root causes of façade deterioration at the JW Marriott San Antonio Hill Country Resort & Spa and provide a clear, defensible strategy to protect life safety, preserve aesthetics, and improve long-term performance. Through a systematic building enclosure investigation, our goal was to translate observed conditions into actionable recommendations that align with JW Marriott’s operational standards, brand expectations, and long-term asset stewardship.

Our Process

NU-FAM followed a methodical, building‑science‑driven process that combined visual assessment, targeted destructive testing, and code-based evaluation of the building enclosure systems. By examining façade performance across varying exposures and construction types, we correlated observed distress with material behavior, installation methods, and environmental conditions. This disciplined approach allowed us to move beyond surface symptoms, validate findings through testing, and develop practical, defensible recommendations grounded in real-world performance.

Our Solution

NU-FAM delivered a targeted, performance-driven solution focused on mitigating risk, extending service life, and restoring confidence in the building envelope systems. By distinguishing between façade areas requiring removal and those suitable for preservation, we developed a balanced strategy that addressed life-safety concerns while minimizing unnecessary disruption. Our recommendations prioritized durable materials, code-compliant installation, and enhanced weather resistance, providing JW Marriott with a clear, defensible path toward long-term façade performance and asset protection.

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